WARNING: This product contains nicotine. Nicotine is an addictive chemical.
Last updated: August 8, 2025
OVERVIEW
This website (the “Site”) is operated by ShopCatDog (“ShopCatDog”, “we”, “us”, or “our”). By accessing or using the Site, creating an account, or purchasing products (collectively, the “Service”), you agree to be bound by these Terms of Service (the “Terms”), together with policies referenced here or available by hyperlink (including our Privacy Policy, Cookie Policy, Shipping Policy, and Refund & Return Policy). If you do not agree to these Terms, you may not use the Service.
Our store is built on WordPress (including plugins such as WooCommerce and other third-party extensions) and is hosted by third-party service providers. Payment processing and certain functionalities are provided by independent vendors.
We may update these Terms at any time by posting a revised version on this page. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
1. ONLINE STORE TERMS & ELIGIBILITY
1.1 You represent that you are of the age of majority in your place of residence and legally capable of entering into binding contracts. If you allow a minor to use the Service, you are responsible for their use.
1.2 You may not use the Service for any unlawful or unauthorized purpose and you agree to comply with all applicable laws and regulations in your jurisdiction.
1.3 You must not upload, post, or transmit any malicious code, viruses, or harmful scripts.
2. GENERAL CONDITIONS
2.1 We reserve the right to refuse service to anyone, for any reason, at any time, to the extent permitted by law.
2.2 You understand that your non-payment data may transit unencrypted over various networks and be adapted to technical requirements; payment card data is always encrypted in transit.
2.3 You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
2.4 Headings are for convenience only and do not affect interpretation.
3. ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
Information on the Site is provided for general purposes and may not be accurate, complete, or current. Historical information is for reference only. We may modify Site contents at any time, but are not obligated to update information except as required by law. Your reliance on Site material is at your own risk.
4. MODIFICATIONS TO THE SERVICE & PRICES
Prices, fees, shipping charges, promotions, and availability are subject to change without notice. We may modify or discontinue the Service (or any part of it) at any time without liability to you, to the extent permitted by law.
5. PRODUCTS & SERVICES
5.1 Certain products or services may be available exclusively online and may have limited quantities. Sales, returns, and exchanges are subject to our Refund & Return Policy.
5.2 We make reasonable efforts to display product colors and images accurately; we cannot guarantee that your device’s display will be accurate.
5.3 We may limit sales to any person, household, region, or jurisdiction, and may limit quantities per order. We may discontinue any product at any time. Any offer is void where prohibited.
5.4 Complimentary Gifts. From time to time, we may include a complimentary pet-food gift with orders (while supplies last; not for resale; one per order unless otherwise stated). Promotion terms may change or end without notice.
5.5 Donations & Giving Back. We commit to donating 10% of profits (or such other amount as we may specify from time to time) to animal welfare organizations selected by ShopCatDog. Donations are made by ShopCatDog and are not tax-deductible by customers. We may update partner organizations and donation mechanics periodically.
6. ORDERS, BILLING & ACCOUNT INFORMATION
6.1 Order Acceptance. Your order is an offer to purchase. We may accept, reject, or cancel any order for reasons including availability, pricing or description errors, suspected fraud, or violation of these Terms. If we change or cancel an order, we will attempt to notify you using the contact information you provided.
6.2 Account Data. You agree to provide current, complete, and accurate purchase and account information and to promptly update such information (including email address and payment details).
6.3 Resale. We may restrict or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
7. SHIPPING, RISK OF LOSS & TAXES
7.1 Shipping times are estimates, not guarantees. Title and risk of loss pass to you upon our delivery of the products to the carrier, except where otherwise required by mandatory consumer law.
7.2 You are responsible for applicable duties, taxes (including VAT where applicable), and import fees unless otherwise stated at checkout.
8. OPTIONAL TOOLS & THIRD-PARTY SERVICES
8.1 We may provide access to third-party tools or services “as is” and “as available,” without warranties or endorsements. Your use is at your own risk and subject to the third party’s terms.
8.2 The Site may contain links to third-party websites. We are not responsible for examining or evaluating their content and have no liability for third-party materials, products, or services. Please review the third party’s policies before engaging in any transaction.
9. USER CONTENT: COMMENTS, REVIEWS & SUBMISSIONS
If you submit ideas, reviews, photos, or other content (“User Content”), you grant ShopCatDog a non-exclusive, worldwide, royalty-free, transferable license to use, reproduce, modify, publish, translate, distribute, and display such content in any media, subject to our Privacy Policy. You represent that your User Content does not infringe third-party rights or contain unlawful, abusive, or malicious material. We may monitor, edit, or remove content at our discretion.
10. PERSONAL INFORMATION & PRIVACY
Your submission of personal information is governed by our Privacy Policy (including GDPR-related disclosures for EEA/UK residents) and Cookie Policy.
11. ERRORS, INACCURACIES & OMISSIONS
From time to time there may be information on the Site that contains typographical errors, inaccuracies, or omissions (including product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability). We reserve the right to correct errors and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, to the extent permitted by law.
12. PROHIBITED USES
You may not use the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any applicable laws or regulations; (d) to infringe intellectual property rights; (e) to harass, abuse, defame, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect personal information of others without consent; (i) to spam, phish, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with security or network features. We may terminate or restrict access for violations.
13. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the Service and all products and services delivered through the Service are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. This Section does not limit any statutory warranties or mandatory rights that apply to you as a consumer.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by law, ShopCatDog and its affiliates, officers, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages (including lost profits, revenue, savings, data, or replacement costs) arising from or related to your use of the Service or products, even if advised of the possibility of such damages. Where liability cannot be excluded, our aggregate liability shall not exceed the amount you paid to ShopCatDog for the product or service giving rise to the claim. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.
15. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless ShopCatDog and its affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or third-party rights.
16. SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted, and the unenforceable portion will be severed, without affecting the validity of the remaining provisions.
17. TERMINATION
These Terms are effective unless and until terminated by either you or us. You may terminate by ceasing to use the Site. We may terminate or suspend access at any time if we believe you have violated these Terms. Obligations incurred prior to termination shall survive termination.
18. ENTIRE AGREEMENT
These Terms, together with policies and notices posted on the Site, constitute the entire agreement between you and ShopCatDog regarding the Service and supersede all prior agreements and communications.
19. GOVERNING LAW & DISPUTE RESOLUTION
These Terms and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of [insert governing jurisdiction, e.g., England & Wales / Netherlands / Germany], without regard to conflict of laws rules.
If you are an EU/EEA consumer, you may have rights under your local mandatory consumer protection laws and, where applicable, access the EU Online Dispute Resolution (ODR) platform. Nothing in these Terms limits your mandatory consumer rights.
20. CHANGES TO TERMS
You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to the Site. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.
21. CONTACT INFORMATION
Questions about these Terms should be sent to:
Email: support@shopcatdog.com
Postal address: [Insert legal entity name & registered address]
Phone (optional): [Insert number]